RETURNS AND EXCHANGES
You have the right to return the articles you have purchased within 3 business days of receipt of the delivery. In this event, please inform us beforehand by emailing at firstname.lastname@example.org, and please note that you will be responsible for the return charges. We will refund all articles providing they are in their un-opened original packaging, minus delivery charges (and bank charges where applicable) within 15 days of receipt of returned articles.
Should you wish to exchange articles, provided they are in their un-opened original packaging, please inform us by email at email@example.com. When returning the items, please include the original delivery receipt, and upon receipt of the returned products we will dispatch the chosen replacements. Please note that return and new delivery charges will be at your own expense.
Should you wish to cancel your order, please inform us by email at firstname.lastname@example.org. If your order has already been shipped, you may chose to return it (see RETURNS AND EXCHANGES above).